Shopping
Frequently Asked Questions (FAQ) – UKOFix Gadget & Repair Store
Repairs & Services
Q1: What types of devices do you repair?
We repair a wide range of devices including smartphones, tablets, laptops, smartwatches, game consoles, and accessories.
Q2: Do you repair all brands?
Yes! We handle repairs for popular brands such as Apple, Samsung, Infinix, Tecno, Xiaomi, HP, Dell, Lenovo, and many more.
Q3: How long does a typical repair take?
Basic repairs like screen or battery replacements can take 1–2 hours, while more complex issues may take 1–3 days depending on parts availability.
Q4: Do you offer a warranty on repairs?
Yes, we provide a limited warranty on most repairs and replacement parts. Terms depend on the service provided — please ask for specific details when you visit.
Products & Sales
Q5: Do you sell new and used gadgets?
Yes, we sell both brand-new and certified pre-owned smartphones, laptops, and accessories at competitive prices.
Q6: Are your products original?
Absolutely. All our gadgets and parts are sourced from trusted suppliers and come with quality assurance.
Q7: Can I trade in my old device?
Yes, we accept trade-ins! Bring your device for evaluation, and we’ll offer you a fair price toward a new purchase or repair credit.
Bookings & Walk-ins
Q8: Do I need to book an appointment for a repair?
Not necessarily. Walk-ins are always welcome, but you can also book an appointment online or via phone for faster service.
Q9: Where are you located?No 2 Pepple street, Computer village Ikeja, Lagos, Nigeria 100271”
Payments & Delivery
Q10: What payment methods do you accept?
We accept cash, bank transfers, POS payments, and Card payment.
Q11: Do you offer delivery services?
Yes, we offer delivery and pickup services within [your location or coverage area]. Charges may apply based on distance.
Support & Contact
Q12: How can I contact UKOFix?
You can reach us via: Phone:+2347084265168
WhatsApp:+2347084265168
Email: ukofix007@gmail.com
Social Media:Instagram:ukofix_ , Facebook: ukofix. Twitter; ukofix. Youtube: ukofix
Payment
What Payment Methods Are Accepted?
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Is Buying On-Line Safe?
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Orders & Returns
How do I place an Order?
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How Can I Cancel Or Change My Order?
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Do I need an account to place an order?
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How Do I Track My Order?
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How Can I Return a Product?
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